To My Daughter - Never Forget That I Love You - Love Knot Necklace MG0034

Money-Back Promise: If you are not completely satisfied with your order, simply return it within 30 days for a full refund or exchange. We stand behind the quality of our products.

Secure Payment Guarantee: All transactions are processed through encrypted, secure payment gateways, ensuring your personal and financial information is always protected.

Quality Assurance: Every item is inspected before shipping to ensure it meets our high standards for craftsmanship and durability.

Easy Returns & Exchanges: We provide simple, hassle-free instructions and prepaid shipping labels (where applicable) to make returns quick and easy.

We want you to be completely satisfied with your purchase. This policy governs how you can return items after delivery.

Eligibility

• Return Window: You have 30 days from the date you received your order to initiate a return or exchange.
• Condition: Items must be unused, unworn, unwashed, and in the same condition that you received them. They must be in the original packaging with all original tags attached.
• Non-Returnable Items: Final Sale items, personalized/custom-made products, gift cards, and certain health/personal care items cannot be returned.

Process

1. Initiate Return: To start a return, please visit our online Return Portal or email us at [Your Email Address] with your order number.
2. Return Shipping: The customer is responsible for paying return shipping costs, which will be deducted from your total refund. Alternatively, you can offer free return shipping on exchanges.
3. Refunds: Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.

How long will it take to get my order?

Orders typically process within 1-2 business days. Standard shipping then takes 3-5 business days for delivery. You will receive a tracking number once your order ships.

What is your return policy?

We accept returns of unused, unworn items with tags attached within 30 days of delivery. Please visit our online Return Portal to initiate the process.

How do I find the right size?

We highly recommend checking our detailed Size Guide (available in its own tab/collapsible section) for specific garment measurements before purchasing.

Will the print/graphic fade after washing?

The graphic is applied using high-quality processes (e.g., screen printing, DTG) designed to resist fading. We advise following the Care Instructions (wash inside-out on cold, hang dry) for best results.

Can I change or cancel my order?

Because we process orders quickly, we cannot guarantee changes or cancellations once the order is placed. Please contact or email us immediately and we will do our best to assist you.